Location and staff.
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Mark
december 2022
comfortable bed, relatively quiet for NYC. Free upgraded room and nice staff!
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Sally
april 2023
Great location. very central Times Square 5min away and subway. Hotel staff very helpful . Rooms and hotel was very clean. Beautiful rooftop bar. Can be very busy so book early. Also there a lovely bar next door for a quiet drink well worth a visit .
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Trevor
oktober 2022
Amazing hotel in central location Review of Sanctuary Hotel New York Reviewed 1 week ago Just arrived and lovely welcome from Miguel who took the trouble to show us around. Good size room for central Manhattan, with lots of extras like dressing gowns and good quality slippers. Quiet room, looking forward to the included breakfast. on our departure- The room was a good size for central New York, I had paid extra for a larger bed. Throughout our stay the room was serviced to a high standard with a plentiful supply of toiletries and big white towels. The room was very quiet even though we were next to the lift and the sushi bar entrance. The breakfast was buffet style and will suit everybody. Cereals and juice, yoghurt and fresh fruit, a choice of baigels and bread for toast. Hard boiled eggs and little lots of avocado. A choice of cereal bars and pastries. Quite a feast! Every single member of staff seemed to take a pride in their job and were helpful and friendly. Sanctuary is an appropriate name as it provided an oasis of calm in a vibrant city.
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Carol
juni 2023
Great location! Hotel based restaurants are very good, one is more expensive (sushi) and other one cheaper (american food).
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Carlesgin
januari 2022
This hotel is the perfect location for tourists. Everything is in walking distance but not so close that you hear all the noise and the street gets super crowded. There are also doormen that will open the door and carry in your luggage for you. They're very nice and attentive but kinda weird how they ask, "are you headed back to your room?" when you walk in just to say, "welcome back" after lol. But maybe that's just me!
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Ashley
mars 2022
Absolutely fantastic staff. They are very attentive and courteous. All of them. They wish you the moment you enter but not like the upmarket NY hotels where the motive is to get tipped. Checkin and checkout are a breeze. Super quick. The location is awesome. A minute to Times Square.
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Deepak
april 2023
Location was central Times Square, Amazing facilities, excellent staff, room was a little small but manageable, breakfast was filling but for a continental breakfast, it had too many carbs not enough fruit or ham and cheese
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Tracy
maj 2023
The staff at Sanctuary Hotel were absolutely amazing. We stayed 4 nights and all the staff from Jimmy, Eddie, Douglas et al could not have been more helpful. We were on the 9th floor and although there is a rooftop bar/restaurant above us, at no time were we ever disturbed by noise. Shower was superb and be extremely comfortable. Location was around the corner from Time Square. Some reviews claim breakfast was poor as it was continental rather than full cooked. My wife and I found the breakfast to be very high quality and filled us up for our start to the day. Unlimited free coffee is able in reception as well.
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Stuart
april 2023
Hotel is very smart and comfortable and right next to Times Square. It has a rooftop bar that is good for food and drinks. Rooms are comfortable and cleaned daily which is great. Breakfast is a buffet style with the very basic cerials, bagels and breads etc. It is a very smart hotel with only a few minor things i found.
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Mbr
oktober 2022